1. Who Is a Creator
A "Creator" on Community Connect is any user who creates and manages a community, hosts events, broadcasts livestreams, or monetizes content through the platform. By taking on any of these roles, you agree to these Creator Terms in addition to our general Terms of Service, Privacy Policy, and all applicable platform policies.
2. Creator Responsibilities
Creators are solely responsible for the content, events, livestreams, and communities they operate. This includes:
- Ensuring all content, event listings, and community activity comply with Community Connect's policies, applicable laws, and regulations.
- Accurately representing events, including format (in-person, virtual, hybrid), location, date, time, and pricing. Misleading event listings may result in creator privilege suspension.
- Moderating your community's group chat and ensuring members abide by the platform's conduct standards. Community admins and owners have moderation tools available and are expected to use them.
- Promptly communicating cancellations, postponements, or major changes to registered attendees. Failure to notify attendees may result in mandatory refunds and suspension of event creation privileges.
- Obtaining all necessary permits, licenses, and authorizations for in-person events, including venue permits, music licenses, and any required safety certifications.
- Ensuring the safety and wellbeing of attendees at in-person and hybrid events. Community Connect is not liable for incidents occurring at creator-hosted events.
3. Monetization
Creators may charge for community subscriptions, event tickets, and other offerings made available through the platform. By enabling monetization, you agree to the following:
- Payment processing: All payments are processed through Stripe. You must create and maintain a valid Stripe account and comply with Stripe's Terms of Service. Community Connect is not responsible for payment processing errors or delays caused by Stripe.
- Payouts: Earned revenue is paid out to your connected Stripe account according to Stripe's payout schedule, minus applicable platform and processing fees. Payouts may be withheld if your account is under review for policy violations or fraud.
- Taxes: You are solely responsible for determining, collecting, reporting, and remitting all applicable taxes on your earnings, including income tax, sales tax, and VAT where applicable. Community Connect does not provide tax advice.
- Legal compliance: You are responsible for ensuring your monetization activities comply with all applicable laws in your jurisdiction, including consumer protection laws and financial regulations.
- Refunds: You are responsible for honoring refund requests in accordance with Community Connect's Refund Policy and any refund terms you disclose at checkout. Failure to honor valid refund requests may result in suspension.
4. Platform Fees
Community Connect charges platform fees on transactions processed through the platform. These fees are deducted automatically from each transaction before payout and may include:
- A percentage-based platform fee on event ticket sales and subscription revenue.
- Stripe's standard payment processing fees (typically a percentage plus a fixed amount per transaction).
Current fee rates are disclosed in your creator dashboard and may be updated with reasonable advance notice. Continued use of monetization features after a fee change takes effect constitutes acceptance of the new rates.
5. Content Standards
All creator content — including event listings, community descriptions, posts, livestreams, and promotional materials — must comply with Community Connect's Terms of Service, Livestream Safety Policy, and all applicable laws. In addition, creators may not:
- Misrepresent the nature, quality, or details of an event or offering.
- Use Community Connect to promote competing platforms in a way intended to redirect users off-platform.
- Publish or broadcast content that infringes on the intellectual property rights of others.
- Collect or solicit personal data from members outside of the platform without their explicit consent.
- Use members' contact information obtained through Community Connect for off-platform marketing without consent.
6. Community Management
As a community creator or admin, you have tools to manage your members, moderate content, and configure your community's settings. With these tools come the following obligations:
- Treat members fairly and without discrimination. You may set and enforce community rules, but those rules must not violate applicable law or Community Connect's policies.
- When removing a member from your community, they will also be removed from the community group chat. Their previously sent messages may remain visible to existing members.
- You may not use your admin access to harvest member data, contact members outside the platform without consent, or engage in any form of member abuse.
- Community Connect retains the right to override or reverse moderation actions if they are found to violate platform policies.
7. Intellectual Property
You retain ownership of the original content you create and publish on Community Connect. By publishing content, you grant Community Connect a limited, non-exclusive, royalty-free license to display, promote, and distribute your content within the platform for operational and promotional purposes (e.g., featuring your event on the explore page).
Community Connect will not sell your content to third parties. You may remove your content at any time, subject to obligations such as event commitments to registered attendees.
8. Suspension & Termination
Creator privileges may be suspended or permanently revoked for violations of these Terms, our general Terms of Service, or other platform policies. Grounds for action include but are not limited to:
- Repeated failure to honor refund requests or event commitments.
- Publishing misleading, fraudulent, or prohibited content.
- Violations of the Livestream Safety Policy.
- Abuse of members or misuse of admin tools.
- Chargebacks or payment disputes indicating fraudulent activity.
- Any conduct that brings Community Connect into disrepute.
Upon termination of creator privileges, any pending payouts may be withheld pending resolution of outstanding disputes or refund obligations. Community Connect will provide reasonable notice where possible, but reserves the right to act immediately for severe violations.
9. Disclaimer of Liability
Community Connect provides the platform infrastructure but is not a co-organizer, partner, or agent of any creator. We are not liable for the acts or omissions of creators, including event cancellations, injuries at events, or disputes between creators and their members. Creators indemnify and hold Community Connect harmless from any claims arising out of their events, content, or community management activities.
10. Policy Changes
We may update these Creator Terms from time to time. Material changes will be communicated via email or a notice on the platform. Continued use of creator features after changes take effect constitutes acceptance of the revised terms.
11. Contact
For questions about these Creator Terms or to report a violation, contact us at: info@cconnect.vip
