1. Who Is a Creator
A "Creator" on Tribo is any user who creates and manages a community, hosts events, broadcasts livestreams, or monetizes content through the platform. By taking on any of these roles, you agree to these Creator Terms in addition to our general Terms of Service, Privacy Policy, and all applicable platform policies.
2. Independent Contractor Relationship
Creators are independent contractors, not employees, agents, partners, or joint venturers of Tribo. Nothing in these Creator Terms creates any employment, agency, franchise, or fiduciary relationship between you and Tribo.
- You have no authority to bind Tribo to any obligation or represent that you act on its behalf.
- Tribo is not responsible for withholding, collecting, or paying any income tax, payroll tax, social security, or other employment-related taxes on your behalf.
- You are not entitled to any employee benefits, including health insurance, retirement plans, paid leave, or workers' compensation.
- Tribo does not control the manner or means by which you create content, set prices, or manage your community, except as required by these Terms and platform policies.
3. Creator Responsibilities
Creators are solely responsible for the content, events, livestreams, and communities they operate. This includes:
- Ensuring all content, event listings, and community activity comply with Tribo's policies, applicable laws, and regulations.
- Accurately representing events, including format (in-person, virtual, hybrid), location, date, time, and pricing. Misleading event listings may result in creator privilege suspension.
- Moderating your community's group chat and ensuring members abide by the platform's conduct standards. Community admins and owners have moderation tools available and are expected to use them.
- Promptly communicating cancellations, postponements, or major changes to registered attendees. Failure to notify attendees may result in mandatory refunds and suspension of event creation privileges.
- Obtaining all necessary permits, licenses, and authorizations for in-person events, including venue permits, music licenses, and any required safety certifications.
- Ensuring the safety and wellbeing of attendees at in-person and hybrid events. Tribo is not liable for incidents occurring at creator-hosted events.
- Warranting that all content you upload, publish, or distribute does not infringe any third-party intellectual property rights, violate any person's privacy or publicity rights, or breach any applicable law or regulation.
4. Monetization
Creators may charge for community subscriptions, event tickets, and other offerings made available through the platform. By enabling monetization, you agree to the following:
- Payment processing: All payments are processed through Stripe. You must create and maintain a valid Stripe account and comply with Stripe's Terms of Service. Tribo is not responsible for payment processing errors or delays caused by Stripe.
- Payouts: Earned revenue is paid out to your connected Stripe account according to Stripe's payout schedule, minus applicable platform and processing fees. Payouts may be withheld if your account is under review for policy violations or fraud.
- Payout disputes: Any dispute regarding a payout, fee calculation, or transaction amount must be raised in writing to Tribo within 60 days of the date the transaction appeared (or failed to appear) in your Stripe dashboard. Claims raised after this window are permanently waived and will not be investigated or honored.
- Taxes: You are solely responsible for determining, collecting, reporting, and remitting all applicable taxes on your earnings, including income tax, sales tax, and VAT where applicable. Tribo does not provide tax advice.
- Legal compliance: You are responsible for ensuring your monetization activities comply with all applicable laws in your jurisdiction, including consumer protection laws and financial regulations.
- Refunds: You are responsible for honoring refund requests in accordance with Tribo's Refund Policy and any refund terms you disclose at checkout. Failure to honor valid refund requests may result in suspension.
5. Platform Fees
Tribo charges platform fees on transactions processed through the platform. Fees are deducted automatically from each transaction before payout, and differ by what is being sold:
- Memberships (subscriptions): Tribo keeps 10% of each subscription payment collected on your behalf, as a platform fee. The member pays the listed price; both this fee and Stripe's come out of it.
- Event tickets and 1:1 sessions: a service fee of 7% of the price plus $1.00 per paid order. The buyer pays it on top of your price at checkout, and it is collected by Tribo as the platform fee. It does not reduce the price you set. Free tickets and free sessions, including those made free by a promo code, carry no fee.
- Shop orders: a platform fee of 1% of the order subtotal plus $1.00 per order, together with an amount that covers Stripe's processing fee. The buyer pays both on top of your prices at checkout, so you receive the full order subtotal.
- Stripe payment processing fee: 2.9% + $0.30 per transaction, charged by Stripe, passed through at cost. For memberships, event tickets and 1:1 sessions it is charged to your connected account and deducted from your payout; on a ticket or session it is calculated on the total the buyer paid, including the service fee. For shop orders the buyer pays it, as described above, and it does not reduce what you receive.
Membership example: on a $10.00 subscription payment, Tribo retains $1.00 and Stripe deducts about $0.59, so you would receive approximately $8.41. These fees apply to all recurring and one-time subscription charges.
Ticket example: on a $50.00 ticket the buyer pays $54.50 (the price plus a $4.50 service fee). Stripe's fee on that $54.50 is about $1.88, so you would receive approximately $48.12. A 1:1 session is charged the same way.
Shop example: on a $100.00 order the buyer pays $105.36 ($2.00 platform fee and $3.36 processing), and you receive the full $100.00.
Stripe's fee varies with the card used (for example, international cards cost more), so the amount you receive can differ slightly from these examples.
Fee rates are subject to change with reasonable advance notice. Continued use of monetization features after a fee change takes effect constitutes acceptance of the new rates.
6. No Earnings Guarantee
Tribo makes no representations, warranties, or guarantees of any kind regarding earnings, revenue, audience size, subscription growth, content reach, or algorithmic promotion. Specifically:
- Tribo does not guarantee that your community will attract any minimum number of subscribers, members, or paying customers.
- Tribo does not guarantee any minimum level of visibility, discoverability, or algorithmic placement for your content or community.
- Revenue projections, case studies, or examples shown on the platform or in marketing materials are illustrative only and do not represent typical results. Past creator earnings are not indicative of future performance.
- Tribo reserves the right to adjust discovery algorithms, ranking systems, recommendation features, and promotional placements at any time without notice or liability to creators.
- Any loss of earnings resulting from platform changes, outages, algorithm adjustments, suspension, or termination is entirely at your own risk. Community Connect is not liable for lost revenue under any circumstances.
7. Content Standards
All creator content — including event listings, community descriptions, posts, livestreams, and promotional materials — must comply with Tribo's Terms of Service, Livestream Safety Policy, and all applicable laws. In addition, creators may not:
- Misrepresent the nature, quality, or details of an event or offering.
- Use Tribo to promote competing platforms in a way intended to redirect users off-platform.
- Publish or broadcast content that infringes on the intellectual property rights of others.
- Collect or solicit personal data from members outside of the platform without their explicit consent.
- Use members' contact information obtained through Tribo for off-platform marketing without consent.
8. Community Management
As a community creator or admin, you have tools to manage your members, moderate content, and configure your community's settings. With these tools come the following obligations:
- Treat members fairly and without discrimination. You may set and enforce community rules, but those rules must not violate applicable law or Tribo's policies.
- When removing a member from your community, they will also be removed from the community group chat. Their previously sent messages may remain visible to existing members.
- You may not use your admin access to harvest member data, contact members outside the platform without consent, or engage in any form of member abuse.
- Tribo retains the right to override or reverse moderation actions if they are found to violate platform policies.
9. Content Access Model — Free & Paid
Tribo operates a creator-driven content model similar to platforms like Patreon. As a creator, you have full control over whether your content, community posts, livestreams, and digital assets are made available for free or behind a paid subscription or one-time purchase.
- Free content: You may publish content that is freely accessible to any member or visitor of your community.
- Paid content: You may gate specific content behind a subscription plan or one-time payment.
- Subscription tiers: You may create multiple subscription tiers at different price points. It is your responsibility to clearly describe what each tier includes at the time of purchase.
- Mixed model: Content access levels must be clearly communicated to members before they subscribe or purchase.
- Changing access levels: Content already accessible to paying members must remain accessible for the duration of their active subscription period.
Creator Responsibility: You are solely responsible for deciding what content is free vs. paid and for communicating that clearly to your audience.
10. Asset License Grant
You retain full ownership of all original content, media, and digital assets you create and upload to Tribo. By uploading assets to the platform you grant Tribo a worldwide, non-exclusive, royalty-free license to:
- Upload & store: Host, store, and back up your assets on Tribo's infrastructure and third-party cloud services.
- Process & transcode: Compress, resize, reformat, or transcode your assets for delivery across different devices and platform surfaces.
- Display & distribute: Deliver your content to authorized users within the platform.
- Promote: Use your content for platform promotional purposes unless you opt out in your creator settings.
Tribo will not sell, sublicense, or commercially exploit your content independent of the platform.
11. Suspension & Termination
Creator privileges may be suspended or permanently revoked for violations of these Terms, our general Terms of Service, or other platform policies. Grounds for action include but are not limited to:
- Repeated failure to honor refund requests or event commitments.
- Publishing misleading, fraudulent, or prohibited content.
- Violations of the Livestream Safety Policy.
- Abuse of members or misuse of admin tools.
- Chargebacks or payment disputes indicating fraudulent activity.
- Any conduct that brings Tribo into disrepute.
Upon termination, any pending payouts may be withheld pending resolution of outstanding disputes or refund obligations.
12. Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Tribo and its officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your content, including any claim that your content infringes, misappropriates, or violates any third-party intellectual property right, privacy right, or publicity right.
- Your events, including bodily injury, property damage, or death of any attendee or third party.
- Your use of the platform in violation of these Terms or any applicable law.
- Any regulatory investigation, fine, penalty, or enforcement action brought against Tribo as a result of your content or activities.
- Any data breach, privacy violation, or unauthorized disclosure of personal data caused or facilitated by your actions.
- Any dispute between you and your subscribers or members, including refunds, subscription access, or misrepresentation of offerings.
- Your collection, use, or handling of member data in violation of applicable privacy laws, including GDPR, CCPA, or equivalent regulations.
13. Disclaimer of Warranties
The platform is provided "as is" and "as available" without warranty of any kind.
To the maximum extent permitted by applicable law, Tribo expressly disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement, as well as any guarantee of uptime, feature continuity, data preservation, or third-party service reliability.
14. Limitation of Liability
Read carefully — this section limits Tribo's financial liability to you.
To the fullest extent permitted by applicable law, Tribo shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, subscribers, data, goodwill, or business opportunities.
Liability Cap: Tribo's total aggregate liability shall not exceed the greater of (a) platform fees paid by you in the 90 days immediately preceding the claim, or (b) $100 USD.
15. Dispute Resolution & Binding Arbitration
This section affects your legal rights. Please read it carefully.
- Informal resolution first: You must send written notice to cto@cconnect.vip and allow 30 days for informal resolution before initiating arbitration.
- Binding arbitration: Unresolved disputes shall be settled by binding individual arbitration administered by the AAA under its Consumer Arbitration Rules.
- Small claims exception: Either party may bring an individual action in small claims court.
Class Action Waiver: You and Community Connect each waive the right to a jury trial and to participate in any class action, class arbitration, or representative proceeding of any kind.
16. Governing Law & Jurisdiction
These Creator Terms are governed by the laws of the State of Florida, United States. For claims not subject to arbitration, you and Tribo consent to the exclusive jurisdiction of the state and federal courts in Miami-Dade County, Florida.
17. Survivability
Sections 10 (Asset License Grant), 12 (Indemnification), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Dispute Resolution & Binding Arbitration), and 16 (Governing Law) survive expiration or termination of your creator account for any reason.
18. Policy Changes
We may update these Creator Terms from time to time. Material changes will be communicated via email or a notice on the platform. Continued use of creator features after changes take effect constitutes acceptance of the revised terms.
19. Contact
For questions about these Creator Terms or to report a violation, contact us at: cto@cconnect.vip
